Senior Digital Product Manager - Customer Facing SW
On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Digital Product Manager - Customer Facing SW.
Senior Digital Product Manager - Customer Facing SW – Job Description
- Digital Channel Project
- Working on the online mobile application team
- As the Senior Digital Product Manager, you will play a pivotal role on the digital product team and assume end-to-end ownership for various product offerings through digital channels
- Develop a compelling product vision, strategy, roadmap, define key business objectives (OKRs) for your product
- Leveraging your deep understanding of the product, customer feedback and analytics as well as market trends, you will continually prioritize the direction and desired outcomes for your product
- Lead cross-functional teams to conceptualize, define and implement new features and track their performance post go-live
- As part of the digital product team, lead the definition of a multi-year vision, strategy and roadmap for owning areas and create/maintain a detailed prioritized product backlog
- Leverage customer insights from user experience research and analytics to iteratively drive continuous solution improvement
- Establish a close relationship with business lines to understand the business direction and use that as one of the inputs to prioritize their roadmap
- Facilitate problem solving as required, working closely with design, development and delivery teams on implementation challenges
- Engage day-to-day with the scrum teams writing and clarifying user stories, participating in sprint planning and reviews, backlog grooming and prioritization
- Engage with analytics teams to establish, measure and analyze key performance indicators (KPIs) for new features
- Understand and keep up to date with emerging technologies, trends and innovative solutions especially in the digital banking space being implemented across the industry
- Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champion a high-performance environment and contributes to an inclusive work environment
Senior Digital Product Manager - Customer Facing SW – Mandatory Skills
- 5+ years of Product owner/Product manager
- Previous experience working on customer facing software
- Previous experience working in an Agile environment
- Strong Organizational skills
- Excellent Communication skills - both oral and written
- Experience working on cross functional teams
- Innovative mindset
- Post- Secondary degree in either Business or Technology
Senior Digital Product Manager - Customer Facing SW – Nice to Have Skills
- Experience in FI
- Spanish
- Understanding and working with data analytics
- Technical background
- Mobile apps
- Nice to have -Product owner certifications
Senior Digital Product Manager - Customer Facing SW - Assignment Start Date
ASAP – 6 months to start
Senior Digital Product Manager - Customer Facing SW - Assignment Location
Toronto, ON – Work Remotely
Company:Procom Consultants Group LtdLocation:Toronto ON CAJob Types:ContractPost Date:March 28, 2022Valid Through:April 27, 2022